Doing Business at the University
The University of Arkansas System has partnered with PaymentWorks to enhance supplier onboarding. The purpose of this partnership is to automate the complex payee management process and eliminate the risk of business payment fraud.
Effective October 2022, new suppliers must be invited by the university to register through PaymentWorks to establish a secure Supplier Account. Additional information can be found on the Business Services Suppliers website.
How should Suppliers prepare?
Supplier must have a confirmed (or intended) business relationship with the university to be invited by the university to register through PaymentWorks.
- Suppliers should work with their UA contact for assistance with supplier onboarding.
- UA employee will initiate an invitation to the supplier via PaymentWorks.
- Pending a complete/approved registration process, Supplier becomes available for use by the UA System.
Be prepared to address onboarding questions and provide supporting documentation (e.g., signed and dated W9 OR W8) as the registration process will require supporting documentation.
- Minority, Disabled Veteran, and Women-Owned Businesses
- Domestic Suppliers
- W-9 Form - IRS
- Foreign Suppliers
- W-8 BEN-E Form (Business): Form W-8 BEN-E (Rev. October 2021) (irs.gov)
- W-8 BEN-E Instructions: Instructions for Form W-8BEN-E (Rev. October 2021) (irs.gov)
- W-8 ECI Form (Income is connected to a business in the USA): Form W-8 ECI (Rev. October 2021) (irs.gov)
- W-8 ECI Instructions: Instructions for Form W-8ECI (Rev. October 2021) (irs.gov)
- W-8 BEN Form (Individual): Form W-8 BEN (Rev. October 2021) (irs.gov)
- W-8 BEN Instructions: Instructions for Form W-8 BEN (Rev. October 2021) (irs.gov)
- Bank Confirmation
- Bank confirmation is required through PaymentWorks for payments by ACH and wire transfer.
- ACH Payment Method:
- If a supplier choses payment by ACH, a copy of a voided check or bank statement is required.
- Wire Transfer Payment Method:
- If a supplier choses payment by wire transfer, a confirmation on bank letterhead is required, in English, with relevant account information prior to all wire transfer payments to institutions, companies and individuals.
- The bank confirmation letter must include the account name, account number, address, and routing number for wire payments, in addition to any applicable transaction codes (i.e., SWIFT, IBAN, branch code, sort code, etc.)
- The bank confirmation letter will be required for uploaded during the supplier registration process.
- Updating Supplier Information
- Once a supplier account is established, suppliers will be able to manage their own information via PaymentWorks. Suppliers are also encouraged to periodically review all contact, ordering, and remittance information in PaymentWorks.
- Accounts Payable (Financial Affairs)
- Submit invoices email acctpay@uark.edu
- Lost check inquiries email acctpay@uark.edu